What should I do my order arrived defective or wrong?

Do damage control in strong outer package before taking delivery when your order is delivered to you on your side and cargo guard in case of any damage Damage Assessment Tutanağı` `You have to be prepared. Another issue damage assessment report are descriptions of cargo officer stated in the report regarding the need to pay attention. For example, there is no `colitis damage. hasarlıdır.` minutes as a product, is problematic during the change will be interpreted as damaged during product handling. Your alert officials to keep full and accurate records with strong words for the items damaged. (Ex: Items to be checked when it reaches hand and was found to be damaged.)

If you noticed the damage after receiving your order status just to give you information you need to seek help and cargo branch in the direction of preparing the damage assessment report. If you can not afford the necessary assistance from the cargo branch We ask that you provide us with information. Cargo officials to report results in the complete author products you send us your change process to be completed quickly and will be given to you.

IMPORTANT: Take your hand when your product arrives damaged you must send us making the delivery by a courier company.

My bill was not delivered with my order. What should I do?

- Shipping with delivery of orders made, all of which are delivered according to the shipping company with invoices and billing.

- Our image is an integral part of your bill sent to the order.

- Your bill, outside of the parcel where your order is delivered to you in a clear plastic pouch pocket.

- not present in this mobile bill is delivered to you by the shipping company for any reason you remember if you want to please and cargo to the competent insisted.

- Please fasten your billing records for undeliverable despite your request and notify us. As soon as the cargo companies are finding a stamp or original copy will be sent to you by us.

Shipping should be aware of what time of delivery?

The products included in your order when you arrive you provide on our website after signing the delivery receipt if you want to guard your side, you can check cargo opening the shipping package. any inaccuracies or omissions mentioned in the package contents can be sent back to us complete author of the report or export cargo information.

If you experience any problems with these cases, we ask that you give us the right shipping information officer. As soon as the necessary intervention by us and your problem will be resolved.

If the product box as you have reached has been damaged or deformed by direct delivery of the package, you can send it back to us. If you've noticed that the official minutes of the cargo after the delivery of the package is damaged you will need to send us a complete author. Products Please contact us if the problem is to be handled our records, your new product will be sent to you as soon as possible.